How attendance exceptions and corrections work

Fix a late record, a missed clock-in, or an early departure — with an audit trail.

When a record is wrong, don't edit it directly — use exceptions and corrections so the change is approved and logged.

Follow these steps:

1. Open Attendance and find the flagged record (Late, Early, Absent, Auto Clock-Out).

2. Click Request Exception on the record.

3. Select the exception type (late arrival, missed clock-in, early departure, etc.).

4. Provide a reason — this goes to the approver.

5. Click Submit. The request appears in Approvals.

6. As an admin, open Approvals and review the request. Approve (no penalty) or Reject (standard rules apply).

7. For a manual fix, add/adjust the attendance record on the person's behalf and save — the change is recorded in the audit trail.