How productivity tracking works, end to end

From devices to score — the whole pipeline in one page.

Data flows from your devices into activity records, gets classified into work vs. non-work, becomes metrics (utilization, completion, efficiency), and finally a Productivity Score. Here's the full path.

Follow these steps:

1. Track — the Desktop Agent and browser extension capture foreground apps, sites, idle time, and input on your devices.

2. Enroll — each device joins with an enrollment code (Work > Devices), so findings attach to the right person.

3. Classify — classification rules label each application/website as work or non-work. Rules have scope precedence (see How to configure classification rules and understand scope precedence).

4. Measure — My Productivity shows utilization (tracked/time) and the score; tasks and work logs feed completion.

5. Review — admins see Team Productivity rollups and workload balance.

6. Score — the Productivity Score weighs utilization, completion, and efficiency per your configuration (see How the Productivity Score works).

7. Act — admins investigate low scores, anomalies, and overloaded team members from the analytics.