Staffintra | Help Desk

How the Productivity Score works

The formula behind the number, and how it's used.

Alan Baker
Written by Alan Baker
September 14, 2026

The formula behind the number, and how it's used.

The Productivity Score is a weighted composite of utilization (tracked time share), completion (tasks finished vs. assigned), and efficiency. Your admin configures the weights.

Follow these steps to understand your number:

  1. Utilization — tracked work time ÷ eligible work time. Weighs how much of your run time was classified as work.

  2. Completion — completed tasks ÷ assigned tasks over the period.

  3. Efficiency — how work time is used (a blend of the above plus work-log consistency).

  4. Combine with admin-configured weights — the sum is your score on a 0–100 scale.

  5. Grades — scores map to A (≥85), B (70–84), C (50–69), D (<50), which may feed performance and pay rules.

  6. Score explanations — your My Productivity page shows which component is weakest so you know what to improve.

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How the Productivity Score works | Workspace | Help Center