Staffintra | Help Desk

How to configure productivity tracking

Turn on activity tracking so your team's work time can be measured.

Alan Baker
Written by Alan Baker
September 14, 2026

Turn on activity tracking so your team's work time can be measured.

Productivity tracking captures what your team actually works on — using the Desktop Agent, the browser extension, or both. Configure it centrally, then have each team member install the tools on their devices.

Follow these steps:

  1. Open Settings > Productivity and confirm the Productivity application is enabled.

  2. Open Settings > Activity Tracking and decide what is tracked: foreground apps, browsing, idle time, and input activity.

  3. Configure classification rules so known work apps and sites are labeled correctly. See How to configure classification rules and understand scope precedence.

  4. Configure the Productivity Score — pick the weights for utilization, completion, and efficiency. See How to configure the Productivity Score.

  5. Have each person install the Desktop Agent (see How to install the Desktop Agent) and the browser extension (see How to install the browser extension).

  6. Share enrollment codes from Devices so team members can enroll their devices.

  7. Check the first results in Work > Overview and My Productivity.

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How to configure productivity tracking | Workspace | Help Center